Tag: Technology

Categories
Casserly Consulting Blog

How to Properly Assess Your Technology Needs

assessment_evaluation_frustration_IT_400.jpg

Nothing lasts forever, especially not the technology that a business relies on to function. Between typical wear and tear and the always-improving trajectory that the technology industry follows, you will likely need to actively evaluate your needs and what you resultantly need to obtain. Today, we’ll walk you through how this technology assessment should be shaped.

What Should your Assessment Focus On?
As you go about evaluating your technology, you need to consider how it has (and is projected to) affect your business. Looking to the past, anticipating the future, and being aware of the present where your technology is concerned will allow you to make better choices as you move forward.

The Past
For example, take the lesson that philosopher George Santayana coined: “Those who cannot remember the past are condemned to repeat it.” This is more or less a fancier way of saying that, if someone never learns from the mistakes they’ve made before, they’re going to keep making the same mistakes. This is why your technology assessment needs to consider the decisions you have made, and if the results were as you expected.

Were your investments into certain solutions ultimately worth it? Did that new process you implemented see any success, or was it even actually adopted by your workforce? Looking at your past decisions and their outcomes will help you make more informed decisions with a better chance of benefiting your company.

The Present
Of course, there will be other signs of issues around you at any time, so it is equally important to evaluate your technology’s efficacy in the given moment. Are your employees able to use the tools at their disposal to properly and successfully do their jobs? If not, what is the root cause of their difficulties? Where do they see the solutions just being insufficient or problematic?

This insight will allow you to reevaluate if your investments are getting as much mileage as they need to be, and therefore will give you a better idea of how your business’ needs should be prioritized moving forward.

The Future
Speaking of moving forward, you need to do something with all the insights you’ve collected from your analysis of the past and present. Making informed decisions based on what you anticipate the future to hold in technological innovations will allow you to center your solutions around your anticipated needs. While this isn’t an exact science, it is better to at least try to predict an outcome than it is to be blindsided by something you could have seen coming.

Benefits of a Technology Assessment
Running a comprehensive assessment of the technology that you leverage in your business’ operations can provide you with various advantages that you might not have access to otherwise. First of all, an assessment is an excellent way to identify any problems your technology may be suffering, as well as to zero in on your business’ needs, as was discussed above. As a result, a technology assessment also serves as an excellent means of narrowing down possible solutions to these deficits. This enables you to select the solutions that are right for you, reducing the costs incurred by deploying solutions that aren’t a good fit.

How Technology Should Be Assessed
Just as trying to sweep a mess out of a carpet is much less effective than using a vacuum cleaner, just giving your needs a quick once-over before making a change or electing not to will not provide your business with any benefits.

Instead, try a more in-depth method to maximize your returns.

  • Study Workflows – Are your employees encountering problems in their workflow? Ask them what improvements would be welcome and compare their suggestions with the growth plan you have projected for your future. Will their suggestions be compatible with the growth plan you’ve established?
  • Analyze Technology in Place – Working again with your employees, establish what strengths and (more importantly) weaknesses your current solutions exhibit that could influence your workflow. A comprehensive understanding of your business technology will help with the next step.
  • Explore Alternative Approaches – Before you charge ahead and take a chunk out of your finances, take the time to brainstorm other resolutions to your IT concerns and deficits. If a slight tweak to the process can resolve the problem, or more effectively using the solutions you have on hand is all it will take to fix it, wouldn’t you say that’s a better option than making huge, expensive changes?
  • Take Stock of Your Resources – If it happens that you do need a new system or solution, it helps to know what you have going in and have your priorities lined up. If a new solution is too expensive, or your team is resistant to change, blindly implementing it all at once could open you up to problems.

Once these steps are completed, you should be much more prepared to make a decision concerning your technology. Need some more help? COMPANYNAME is here with the expertise to assist you in assessing your IT. Give us a call at PHONENUMBER for more information.

Categories
Casserly Consulting Blog

Tip of the Week: Keeping Track of Your Inventory

keep_inventory_operations_400.jpg

Regardless of your organization’s size, there is more than likely a large amount of information technology to keep track of and maintain. As is usually the case when so many moving parts and variables are involved, the task of keeping them organized can quickly become difficult and stressful. This week, we’ll give you a few tips on how a proper inventory can help your business stay apprised of its IT resources.

What Can an Inventory Do?
At its core, an inventory serves the purpose of keeping track of the assets and resources a business has in its possession. This spans from how many cases of burger patties a fast food franchise has to how much water a hydroponic plant has in reserve. Not only does this assist the business with ensuring that it always has the resources necessary to operate, it also assists with insurance claims. By keeping you up-to-date on what you have, an inventory serves as a documented resource that can support your claims if the need arises – such as after a disaster event or theft.

Furthermore, a detailed and up-to-date inventory record can help you to identify how old your resources are, allowing you to prioritize when it needs to be refreshed and/or replaced.

As one would imagine, these are all important factors to consider when technology is involved. In light of this, it becomes especially important to develop and enforce a unified and direct system as a standard during the inventorying process.

What Your Inventory Needs to Account For
As you create this system, you need to make sure it addresses the five key details included in a comprehensive inventory record.

1. What is it that you have?
Of course, the whole point of an inventory is to identify the resources you have on hand. Given the long, detailed names that many technology components have (in addition to the many details a piece of hardware or software will have that need to be addressed), it may make the most sense to develop a shorthand that easily and efficiently communicates what exactly it is that your business has in its possession.

For example, if you utilize differently-sized hard drives for different tasks and purposes, you will likely have a stash of these hard drives squirrelled away for later use. Rather than writing out a comprehensive list, creating an internal shorthand will make the task of inventorying these components much easier.

So, if a company were to have 7 spare hard drives, 1 blue hard disk drive with a 5 terabyte capacity, 3 red solid state drives with 10 terabytes each, 2 black hard disk drives with 10 terabytes each, and one purple hard disk drive with a capacity of 5 terabytes, using shorthand might simplify that list into:

  • 1 HDD – BLUE – 1TB
  • 3 SSD – RED – 10TB
  • 2 HDD – BLACK – 10TB
  • 1 HDD – PURPLE – 10TB

2. Where is it stored?
This consideration is especially important if a company has more than one location or stores their supplies in more than one spot in the building. Your inventory record needs to keep track of where a given component is kept so it may be found quickly if need be. Make sure you mark the building it is in, as well as the room and where specifically in that room it is kept. This adds a little more information to your shorthand list:

  • 1 HDD – BLUE – 1TB (MAIN LOCATION/BASEMENT/SHELF A)
  • 3 SSD – RED – 10TB (MAIN LOCATION/BASEMENT/SHELF E)
  • 2 HDD – BLACK – 10TB (SAT-OFFICE1/ROOM4/SHELF B)
  • 1 HDD – PURPLE – 10TB (SAT-OFFICE2/ROOM2/SHELF D)

3. Additional Details to Include
Finally, there are other pieces of information you should use your inventory process to track. To assist with potential insurance needs and monitoring your solutions for a refresh, it helps to add the date that the technology was acquired, as well as how much it cost to acquire it. As a result, your list becomes:

  • 1 HDD – BLUE – 1TB (MAIN LOCATION/BASEMENT/SHELF A) – $95 (May 9, 2017)
  • 3 SSD – RED – 1TB (MAIN LOCATION/BASEMENT/SHELF E) – $250 (June 30, 2017)
  • 2 HDD – BLACK – 1.5TB (SAT-OFFICE1/ROOM4/SHELF B) – $160 (August 18, 2017)
  • 1 HDD – PURPLE – 10TB (SAT-OFFICE2/ROOM2/SHELF D) – $355 (February 2, 2018)

Other Considerations for Your Inventory
Maintaining an up-to-date set of totals for your inventory is an essential process. After all, what’s the point of keeping track of your inventory if it isn’t going to be accurate anyway? This means that, in addition to ensuring that you start off with the right numbers, you need some sort of system to help you keep a running total. Whether this system is manually keeping totals on a clipboard, updating a spreadsheet, or leveraging asset management, is up to you.

Reach out to us here at COMPANYNAME by calling PHONENUMBER to see how we can help. In the meantime, keep checking back for more helpful tips and tricks.

Categories
Casserly Consulting Blog

Are You Intrigued By the Tech of CES 2018?

new_tech_ces_2018_400.jpg

CES 2018 introduced the world to some downright interesting (and some absurd) electronics. The Consumer Electronics Show gives the technology industry just the outlet to showcase the best and brightest of what manufacturers have to offer. Here are some of the more interesting highlights from Las Vegas, Nevada.

The Interesting
In case your home television system isn’t big enough already, Samsung introduced the world to “The Wall,” a television that measures 146-inches diagonally. It uses technology similar to those used by scoreboards at sporting events, scaled down to meet the size of the screen. The Wall still has some challenges facing it, but if anyone can overcome them, it’s Samsung.

Another technology that has recently seen an increase in popularity is voice-responsive tech and connected homes. Amazon’s Alexa device was a huge hit at CES, but perhaps the most notable benefit of it is the sheer number of applications and services that can be used through voice commands. Even more services have been offered this year, which makes Alexa an interesting and valuable voice companion for everyday life.

Finally, there was a technology created with the intent of helping older generations. ElliQ is a digital companion that can help meet the needs of older users. ElliQ can remind users of upcoming appointments or allow them to hold conversations with them.

The Practical
One of the more practical uses of technology in the consumer technology market is fitness. As such, CES had a showcase where the best of fitness technology was on full display. Peloton, known for its connected indoor cycles that stream fitness classes, introduced a new treadmill that allows the user to view pre-recorded classes or live classes. This device, called the Peloton Tread, features many fitness classes and some other strength/circuit classes as well.

Taking the concept of fitness one step further is the Spire Swim Tracker, the first smart swimsuit. This automatically measures your swimming metrics. It then connects to the swim.com app, where the user can view the information. Furthermore, you don’t even have to charge the tracking tag, as it is purposely designed so that it lasts longer than the suit.

Finally, virtual reality is making a splash in the fitness community. Black Box gyms will soon have VR capabilities that can make going to the gym a bit more interesting. Basically, it turns something like a resistance workout and transforms it into a video game, allowing for an entertaining and satisfying 30-minute workout.

The Strange
Some of the devices introduced at CES 2018 were a little unorthodox or designed for a specific audience. For example, the device Keen allows for an inertial measurement to help those with bad posture better their bad habits. It basically lets users kick bad habits in due time. Another interesting technology was Moodo, which allows you to use a diffuser to throw scents into the air via a smartphone app. Other gadgets, like the self-driving store and a ping-pong-playing robot, also made appearances at CES, but one of the weirdest was the Somnox Sleep Robot, a device that is basically a glorified body pillow that simulates breathing and helps users fall asleep.

What are some of the devices that you would like to see at future CES conferences? Let us know in the comments.

Categories
Casserly Consulting Blog

Blockchain is for More Than Cryptocurrency

block_chain_400.jpg

If you’ve heard of blockchain recently, there’s a pretty good chance it was in reference to cryptocurrency. With Bitcoin reaching record levels in December, the idea of using blockchain technology to develop digital currency was on a lot of people’s minds. However, the blockchain has a variety of other practical uses.

Content Management
In a world with an increasingly global economy that relies more and more on digital communications, it can be difficult for a content creator of any kind to ensure that their ownership is being respected. After all, there is little that is easier than copying something that is found online and reproducing it without recognizing its creator, let alone reimbursing them.

Blockchain technology can soon help to change that. Many companies have been developing blockchain tools to help protect content creators and their copyrights. From ensuring that proper attribution is preserved in content, to simplifying payments, all the way to proving who created content in the first place, the blockchain will likely soon be a common way of protecting content creators’ intellectual property while allowing them to share out their content.

Healthcare
With so much sensitive, personally identifiable information being necessary in the healthcare field, the privacy afforded by blockchain technology is a natural fit. This is especially true by merit of blockchain’s utility as a concrete record.

As a result, patients may soon find that their personal medical history is more protected than ever, with the risk of any document being lost eliminated once it is incorporated into the blockchain. Any physician that was granted access could update a patient’s complete medical history, whether or not the patient was in-network, allowing for improved record-keeping and thereby better-informed care.

Audit Trails
The blockchain itself can be considered a database, albeit one that keeps a complete record of any changes made to its contents. As a result, it can serve as an excellent means of tracking audit trails.

Through the blockchain, the progress of work (or even the shipment of materials) can be mapped out and monitored. This way, if there is ever an issue or error made, it is easier to identify where and why things went wrong. In turn, it is then easier to resolve these issues. Furthermore, the data within the documents stored in the blockchain gives details on when, and by whom, the documents were added.

This is useful when an organization needs to keep a concrete record of their documentation and the actions they have taken.

Secure Voting
Regardless of your views on the prevalence of voter fraud and other such concerns, the idea of making the voting process more secure only makes sense. As you’ve probably guessed, the blockchain has the potential to do so. By preserving voting results in the blockchain, they are safe from any tampering, which means that the results can be trusted as reliable.

While cryptocurrency may be the most exciting part of blockchain technology, there are many more practical uses. What do you think? Let us know in the comments.

Categories
Casserly Consulting Blog

CES 2018 Showcases Upcoming Technology

typewriter_with_mouse_400.jpg

If there is one thing you know about technology, it’s that it meets its demand. No matter if you are talking about the millions of Internet of Things products being created today, video games and entertainment, or business tech, demand drives the technology market.

The results of this demand were presented at the 2018 International Consumer Electronics Show, an event that took place from January 7th to the 12th in Las Vegas, Nevada. While the focus was admittedly directed toward consumer products, there were quite a few technologies present that could prove impactful to the business realm.

Perhaps most impactful to businesses was the continued discussion surrounding 5G wireless connectivity. Already discussed at length at CES 2017, 5G could prove to be of significant benefit to businesses that rely on cloud-based applications and wireless devices. Wireless carriers, including AT&T and Verizon, have plans to incorporate 5G in some markets by the end of 2018.

However, the question remains how much hardware will be able to support 5G connectivity in the coming year, and how quickly the term ‘5G’ will be adopted to describe something it isn’t.

There was also interesting news concerning laptops, even with the recent discovery of Spectre and Meltdown, the chip vulnerabilities that affect almost every single computing and mobile device in existence. Despite this setback, there was a noticeable trend in the laptops displayed at the event leaning more heavily on the kind of technology one would find in a mobile device. As a result, these devices could boast faster operating speeds.

Not everything at CES made very much sense, however. London-based Planet Computers launched the Gemini, an Android-powered mobile device that basically functions as a miniature clamshell laptop. While it is an effective device for what it does, it doesn’t make much sense in the business setting–but it may be an option for someone who often needs to take business on the road.

Overall, events like these just go to show that even if a device is labelled as a consumer product, it may just have a place in a business setting. Even if it doesn’t, it may inspire the development of a similar device that is more focused on a business user’s needs.

What would you like to see developed in 2018? Let us know in the comments, and make sure to subscribe to our blog!

Categories
Casserly Consulting Blog

Upgrading Your Technology? Be Careful of What You Do with the Old

computer_graveyard_ewaste_400.jpg

Take a moment to look around you and take in the amount of technology surrounding you. How often do you think this technology is replaced, and what do you think happens to the old tech? There needs to be more thought and effort put into its disposal than just throwing out a hard drive that no longer seems to function. Unfortunately, the amount of e-waste shows that may be the preferred method of disposal.

A discarded device follows the same path as the rest of the contents of your trash bin. Either your discarded piece of technology will find itself in a landfill, or left somewhere in a third-world country. Whichever option, the device is now a complete waste, as the materials used to construct it are now little more than bits of precious metals, glass that has almost certainly been broken by this point, and other bits and pieces.

The statistics surrounding e-waste can be pretty staggering. For example:

  • 2016 alone saw 45 million tons of electronics thrown away.
  • Only 20 percent of e-waste makes it to be documented and recycled.
  • The raw materials in devices that are thrown away value in at about $55 billion, smartphones contributing $9 billion to that total.
  • 76 percent of all e-waste goes unaccounted for.

Of course, as technology advances, there is going to be more and more e-waste produced. However, there is another issue regarding e-waste that your business could be especially affected by if your e-waste isn’t handled properly, and that’s your business’ data security.

Security Concerns
If your devices are discarded with information still on them, that data is at severe risk of being compromised, especially since the devices are no longer in your possession.

What if you got a new smartphone, and just toss out the new one? Sure, it’s dead now, but all it would take for any data it held to be compromised is someone with a charger cable and a basic knowledge of how to break into a phone. Now, any accounts that you used on the device, both business and personal, are at the mercy of your phone’s new owner. They could access your company’s data in the cloud with a discarded external hard drive.

To avoid this, not only do you need to dispose of your old technology properly, you need to also make sure that any information on them is properly wiped and/or destroyed before you do so. While you could destroy the device yourself, the better option is to reach out to the professionals at COMPANYNAME. We know how to properly see that your devices are destroyed without the risk of leftover data causing your company grief. We’ll even help you to recycle your device, so there’s less of a chance of it landing in a dump somewhere.

To learn more about proper device disposal, give us a call at PHONENUMBER.

Categories
Casserly Consulting Blog

Technology Has Influenced a Few Holiday Traditions

giftbox_technology_400.jpg

Everyone has their own holiday traditions, and Christmastime is no exception. Some might stick to more traditional roots, while others focus on more contemporary trends to create a Christmas culture that changes with each passing year. Many of these newer traditions have been molded from modern technology solutions, so let’s celebrate both new and old holiday traditions by looking at how technology has changed them.

Holiday Cards
Today’s technology has largely replaced physical holiday cards sent over postal. Social media is one trend that makes it easier to stay connected than ever before, allowing you to keep friends and relatives up-to-date on the major happenings. The annual occurrence of a holiday card is less important due to this, and younger generations simply prefer to communicate online than physically or in-person, making snail mail a moot point.

Automation
The holidays are stressful. There’s no getting around that fact. You need to properly prepare for the celebrations, as well as organize any get togethers that your family hosts. Of course, real life doesn’t just disappear during the holidays, so you’re essentially trying to juggle additional responsibilities on top of others. Technology helps you automate tasks so that you can get more done during the workday. Some tasks, like grocery shopping and even paying bills, can be automated to an extent, allowing you to spend more time preparing for the holidays.

Shopping
Nowadays, retail and commercialism are a part of the holiday season. Gift-giving is a deep-seated tradition that makes people feel good about themselves. With the advent of online shopping, shoppers are capable of finding gifts without going to the physical location of a retailer, allowing for less travel and fewer headaches, while overall, providing a larger variety of available goods and services.

Stores are even taking matters into their own hands, allowing for a better consumer experience as a whole. Online price tracking lets users find the best deals in any store, and smart shelves can be used to find out if an item is even available in the first place. Near-field communication, or NFC, can be used to help shoppers finish their transactions in the most convenient way possible.

Online shopping is flourishing, and the holiday season is when it’s most successful. There are even browser plugins that help shoppers locate the best deals around. Discount codes are used as an incentive to get online shoppers to double-down on their purchases, and retailers introduce countless other bargains and sales to make the holiday season “the most profitable time of the year.”

What are some of the other ways technology has affected the holiday season? Let us know in the comments. All of us at COMPANYNAME wish you a happy holiday season and a wonderful new year.

Categories
Casserly Consulting Blog

5 Security Analogies to Help You Better Understand Hacking

digital_house_400.jpg

How often do you read a blog article about network security only to be blown away by all of the overly complicated and confusing jargon of the industry? We know that it’s not necessarily your specialty, but it’s still important that you understand how network security works for your organization. While the complicated details should be left to IT professionals, we can help you better understand the general idea of security by comparing it to a locked door.

Brute Force Attacks
Let’s say that a robber wants to break into your home. He will try to go through a door, but he might not have the keys required to get in. In this case, he will have to use everything at his disposal to get in. He might try to kick the door down or smash a window. In other words, he’s getting into your house by brute force.

Brute force in computing can consist of a hacker trying to use as many passwords as possible in a short period of time to get in. There are programs that can randomly generate countless passwords in seconds, making this method of attack quite devastating when it’s effective.

Social Engineering
Let’s say that you have a new neighbor on your street. They ask you over for dinner and you get to know them. You feel like you are getting along with them quite well–well enough to trust them to water your plants while you’re out of the state on vacation for a few weeks. You give them a key, but when you come home, all of the plants are dead and you’re missing some furniture or technology. Yup, they’ve robbed you–you’re sure of it.

Social engineering takes a calculated approach to hacking and data theft. Hackers will make personalized attempts to steal your passwords and information by taking on the identity of someone you think you can trust with this information, like an “old friend” or “your elderly grandmother.”

Security Exploits
Robbers may try to find weak points in your front door. Maybe the door doesn’t quite lock all the way due to a defect in the manufacturing process. In this case, the robber may research what the weak points of the door are so that they can know the best and most efficient way of getting past your defenses.

Security exploits are weaknesses in software on your computer that allow hackers to sneak into your system and get into all sorts of trouble. These can range from weaknesses in the way that sensitive information is handled, to particular lines of code that create problems for your organization. Ultimately, it only takes a single crack in your defenses–a security exploit–to allow a hacker into your infrastructure.

Trojan Horse
Someone might knock on your door and tell you that something within your household is in need of repair. Maybe they know that you have a leaky faucet that needs to be addressed, or they know that you have some concerns about your furnace. They are then invited into your home and go about their business. You may then notice that you’re missing important items afterward, hinting that the off-the-street good Samaritan was, in reality, a scammer.

Trojans work like this in many ways. Just like the Greek horse of old, a Trojan sneaks onto your system and plants a backdoor, allowing for secret re-entry at a later date. Often times, a Trojan will use a larger data breach to mask its presence, and then continue to steal information in small doses as time goes on.

Two-Factor Authentication
Two locks are better than one in most circumstances. For example, you can have one lock on the doorknob and another on the deadbolt, which keeps the door fastened in place even if the door is forced open near the doorknob. Basically, having two types of locks makes it twice as hard to get to anything of value.

Two-factor authentication can be used to provide this secondary credential to your digital assets, including online accounts or network logins. A secondary code can be sent to an email address or mobile device, which allows your employees to access important information only when both of these are present.

Does your organization need help with network security? COMPANYNAME can help. To learn more, reach out to us at PHONENUMBER.

Categories
Casserly Consulting Blog

Tip of the Week: 10 Technology Practices To Improve Business As Usual

tech_tips_400.jpg

In a business, some jobs belong to certain people: managers make sure that work is done when it needs to be, human resources make sure the workforce is accounted for, and so on. However, some jobs belong to everyone in the modern workplace who works with technology, For our tip of the week, we’ll go over some of these shared responsibilities.

Use the Network
As an insurance policy for your data, make sure that everything is saved to the network, and not on your local PC. This is simply a function of risk management–the network is backed up, while it’s much less likely that your individual PC is. Therefore, by storing data on the network, it won’t be lost if your workstation breaks down–and if your network is properly backed up, your data will still be safe.

Check Email Cognizantly
It is only too easy to click through email messages without really getting the message, which only helps those who use email as a cyber weapon. The easiest way to avoid falling victim to such attacks is to avoid opening attachments from unfamiliar senders. This is a favorite method of cyber criminals to introduce malware into their victims’ networks, so your best bet is to avoid any unexpected attachments.

Let Data Be
Keep your data safe by keeping it in-house where it is secured and backed up, and not uploading it onto your portable device or media storage. Without the protections put in place by the network, your data is much more vulnerable to peeking eyes or meddlesome actions.

Leverage Cloud Technology
If you must access data from outside the network, use a secure cloud solution to do so. The cloud has much more to protect it than a pocket-sized media device does. Ideally, you would also be accessing the cloud via a company virtual private network, as well.

Use Secure Passwords
As much as you love your dog or can remember your make and model of car, these don’t make secure passwords. It wouldn’t take long for someone who knew a little about you to try those exact variables. Instead, use a unique sequence of letters, numbers, and symbols for each account. If you can’t remember more than one password, try using a password manager. At the very least, use passphrases instead of passwords–instead of using a password like ‘FidoMazzerati,’ make a passphrase like ‘FidoLovesToRideInTheM@zzer@ti.’

Keep Passwords To Yourself
After going through the trouble to create a password that is complex enough to satisfy the previous rule, why share it with someone who could easily take advantage of it, or pass it to someone who will? As an example, take your Social Security Number, or other unique form of identification. You wouldn’t pass that around to people, but it essentially serves the same purpose as a password.

Lock Your Workstation
It doesn’t matter whether the risk is of someone stealing data or of someone messing around with your workstation as a prank–either way, productivity and focus in the office will suffer. One of the easiest means of avoiding this is to develop the habit of locking your workstation whenever you step away.

Take Note Of All Issues
Computer problems are bound to happen at some point. It helps to be prepared to fix them when they do. Whenever you encounter an issue, take notes that describe exactly what you were doing so the IT professional can figure out if there’s an underlying issue, and when possible, include a screenshot of the error.

Let IT Handle It
Your computer and the software it relies on will need to be upgraded and, eventually, replaced. When that time comes, don’t take it upon yourself to make any changes in the attempt to save someone else the trouble. Call IT in to help — it is one of the reasons they’re there.

However, many businesses don’t have the resources to hire the IT staff they need. That’s why managed services are part of our offering here at COMPANYNAME. We can help you monitor and maintain your IT–we’re just a call to PHONENUMBER away.

Categories
Technology

What Your Software Has in Common With the Food in Your Fridge? An (EOL) End of Life Date

b2ap3_thumbnail_expiring_software_400.jpg It’s a well-known fact that nothing in this world lasts forever (other than Twinkies), and this pertains to your technology more than perhaps anything else. The same solutions that you’ve been working with for years will also need regular updates and improvements in order to stay relevant to your organization.

When you think about it, making sure that your software solutions are always up to date is sort of like keeping your kitchen cabinet full of foodstuffs that haven’t spoiled. Both the software developer and the food producer offer resources that are absolutely crucial in the modern world, and both create products that frequently need to be replaced in order to function as intended. Both offer sustenance to something or another; yet, how similar are they really?

A food producer will tend to focus on offering delectable foods that taste great and offer nutritional value, while a software developer will work toward creating user-friendly solutions and patching up vulnerabilities. Any improvements made tend to be focused on security, but often times the developer will add new features or improve the user interface to offer a better experience as a whole. Primarily, the patches issued resolve problems that hackers can take advantage of to infiltrate your organization and cause trouble.

These improvements are one of the reasons why you might receive notifications about updates available every so often. In fact, they are so frequent that if you don’t implement them as they are released, you could quickly fall behind on network maintenance.

Returning to the food analogy, let’s take a look at a convenience that most businesses have: a break room fridge. If each of your employees keeps a single cup of yogurt in this fridge, and it goes uneaten, it will naturally spoil. However, if you keep this spoiled yogurt in the fridge, despite it being practically inedible, someone will eventually try it out. This could result in employees getting sick.

Whether it’s poor productivity from being ill all day or software that’s missing critical software updates, the result is the same: the potential for a really bad time. If you have someone whose responsibility is to “restock the fridge,” you can keep your organization from being exposed by the sudden, gut-wrenching sickness of a hacking attack.

COMPANYNAME can be the ones to keep an eye out for anything that needs updates or patches on your network, and better yet, we can do all of it ourselves without interrupting operations. This keeps you from taking valuable time out of the day to do it yourself, and you can know for certain that your software solutions are being handled with the care they deserve. To make sure that your business’s network security doesn’t reach its expiration date, reach out to us at PHONENUMBER.