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What Do You Know About the Microchips That Power Your Technology?

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Computers are made up of many complex pieces of technology, and any business that uses them must have at least a working knowledge of them (or know someone who does, like a managed IT provider). Among these pieces of technology are “chips,” or microchips, that are responsible for making sure the technology, whatever it may be, works as intended. We’ll discuss some of the different kinds of chips the everyday user or business owner may be involved with when thinking about their computer.

Generally speaking, microchips in computers are made out of a variety of materials, but the most common is silicon. These microchips are responsible for acting as semiconductors and give your devices the ability to perform various tasks. We’ll get into the details about a couple of them here.

Memory
One of the more notable uses of microchips in devices includes temporarily storing data. These kinds of chips have a familiar name that you’ve probably heard before–Random Access Memory, or RAM. As long as the chip is receiving power, it can store data on the device. Once the device is turned off and the chips are no longer receiving power, this temporary data is wiped. Depending on what the device is used for, the computer might have many RAM chips installed on it; otherwise, the device will be slowed down considerably by resource-intensive tasks.

Microprocessors
Microprocessors have a lot to do with your device’s CPU, or central processing unit. You’ll often hear the comparison of a CPU to the brain of the human body. The CPU is responsible for processing all of the programmable commands on the device. Microprocessors generally rely on logic to function as intended. Of course, depending on the kind of device, various strength microprocessors will need to be used, as the same kind of microprocessor won’t work for every single kind of device out there.

Other Kinds of Chips
Depending on the device used, you might find various device-specific chips in use. For example, some devices that have cameras might have chips specifically designed for use with video recording or picture taking. Others that have networking abilities might have chips designed for use with those. Basically, chips are responsible for both the everyday functionality of your devices, as well as some of the specific, more advanced features that not everyone will be using.

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Technology

How to Get the Best Wireless Connections in Your Office

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There are plenty of small irritations to be found in the office, from a pot of coffee that someone neglected to refill to the sound of a squeaky chair under the office fidgetier. However, none are quite as infuriating (or as detrimental to productivity) as an inconsistent Wi-Fi signal. What makes the Wi-Fi so spotty, and how do you resolve that?

What Do You Expect from Your Wi-Fi?
Many businesses have a tendency to either deal with their Wi-Fi as-is or will haphazardly add new networking components to their infrastructure as needed. Neither of these approaches is ideal, especially in light of the fact that you’ll need your Internet connections to be reliable as you grow your network.

A much better alternative is to design your Wi-Fi network keeping a few additional factors in mind, including your office’s particular setup and any future growth plans you may have. This way, you will not only create a network that works for your current needs but is also flexible enough to shift and adapt as your business does. Whether you’re first designing your office’s floor plan or taking another look at its setup, the key is to go about it from a strategy-first perspective.

The Process
Your first order of business is to determine where the demand for a signal will be the greatest. After all, if you have a group of employees reliant on their wireless connectivity huddled together in one area of the office, you aren’t going to want to place your equipment in a way that creates a dead zone there. This will help you to identify obstacles and inform you of where you may want to consider placing additional routers to make up for their effects.

Once your Wi-Fi has been set up and your employees are settled, you should still be collecting performance data and listening to the input that employees have about their connections. Remember, wireless is still an evolving technology, so as it develops it is likely that you will need to adjust your strategy to accommodate it.

Long story short, you’ll probably need to make this an ongoing process to ensure that your Internet is as usable as possible for everyone in the office.

The professionals at COMPANYNAME are also here to assist you with any of your technology needs. If you need help with your business’ IT solutions, give us a call at PHONENUMBER.

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Technology

Tip of the Week: Technology Has Your Business Covered

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Technology is an easy thing to take for granted, especially in an office that has countless solutions that are utilized on a regular basis. It doesn’t matter if you’re a small retail establishment, a large organization with multiple offices, or a factory to produce consumer items. Today, we’ll look at the various ways your business is changed for the better thanks to the use of technology.

Customer Service
Your customers are one of your most valuable assets, so it’s natural that you want to build a powerful bond with them. If you can’t support the products you sell to them, you’ll have a difficult time keeping your business in good standing with both current and prospective clients. Technology can help you maintain this positive relationship through the use of a ticketing system to handle customer complaints and concerns, and it also makes it easy to handle support for various services you might offer.

Social media and social networking in general provides businesses with more direct ways of interacting with consumers. Sites like Facebook and Twitter essentially offer a platform to promote a brand and knowledge base. Of course, this advantage can quickly become a detriment if it’s not managed properly, as you’re (again) dealing directly with customers–if they aren’t satisfied by your interaction, they’re more likely to share it and complicate public relations.

Productivity
To be successful as a business, you have to accrue money somehow. This is where productivity comes in–technology helps by enabling workers to get more done throughout the workday, building more value for your organization in the long run. For example, time-tracking software can help with task scheduling, giving employees the opportunity to accomplish more during the time they spend in the office. Moreover, you’ll be able to assign a monetary value to the time your employees spend on various tasks and streamline their work processes.

Many of today’s most helpful technology solutions come with built-in productivity solutions that allow for collaboration through the cloud. These cloud-hosted applications provide flexibility to workers so they can communicate in the way most efficient for them. Since these solutions are flexible and scalable, your business can adjust them as needed.

Finance
Money is a big part of why you’re in business, but you can’t do anything without funding of your own. You have a bottom line to keep in mind, after all. Technology can help businesses better manage their finances through online invoicing services to collect payments and reduce paper expenses. If you use software to manage payroll and other accounts, you’ll be able to handle them easily and more efficiently. If you can streamline these processes at all, your business can run much better and you’ll be better off in the long run.

Security
Security plays a critical role in the sustainability of your business, both on your network and in your physical office. You can’t let workers or other entities waltz around your network and your office uninhibited, as the opportunity to cause major damage is practically omnipresent in today’s business world. You need to implement not only network security solutions such as antivirus, firewall, content filtering, and spam blocking technology, but physical security solutions like security cameras, biometric security locks, and other measures as well. Doing so ensures the protection of all your business’ assets, whether it’s from a hacker or a careless employee.

A lot goes into making a business successful, and technology plays a large role in doing so. How does your business use technology? COMPANYNAME can help you get started thinking about the future for your organization. To learn more, reach out to us at PHONENUMBER.

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Casserly Consulting Blog

Our 2018 Business Technology Overview

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Businesses have a lot to think about, especially regarding best practices and upcoming trends in technology. Has your business been doing all it can to keep up? We’ve outlined some of the best IT innovations that we expect to see in 2018 as time goes on.

Security Worries
It should be clear that in today’s business world, security is everything. There are so many threats out there that one organization alone can’t possibly keep up with all of them, much to the chagrin of security companies. Most notable of these is the Internet of Things, a term used to refer to the collective body of mobile devices out there with interconnectivity features. Machine learning and improved methodologies have allowed organizations to better protect themselves from these emerging threats. Predictive technologies powered by machine learning have also greatly enhanced the ability of organizations to take on threats. Alongside new innovations like blockchain technology and the zero-knowledge proofs associated with it, machine learning will likely pave the way toward the future of security.

Big Data
Similarly, in order to make a meaningful impact on your business, you need to collect data that can be used to make educated decisions. There are plenty of sources out there that can help businesses acquire and accumulate data, if you know where to look. If your business utilizes solutions that allow it to collect and organize data, you’ll be able to make predictions about which decisions will most benefit your company over time. It can also help you make decisions based on trends in security, user experience, processes, and efficiency.

Artificial Intelligence
A.I. is the future of many business strategies. Since businesses today collect more information than any before them, A.I. can be the most efficient way to benefit from it. A.I. can help your business and its employees better manage both time and resources, and with this comes greater opportunity for innovation and savings to your bottom line. In essence, A.I. can potentially allow businesses to save time by automating redundant or time-consuming tasks, all while learning from the experience.

Accountability
Artificial intelligence presents an interesting problem that businesses haven’t had to deal with to this moment–accountability. If something goes wrong and an A.I. does something illegal, who’s to blame? Issues like these, and many more, all need to be addressed before innovations can be leveraged to the best of their ability.

What are some of your most anticipated trends for the future of business technology? Let us know in the comments.

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Casserly Consulting Blog

Know Your Tech: Wizard

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At first glance, you might not think about computing when the term “wizard” pops up. However, there is a certain type of program that is used exclusively for the purpose of helping someone install something on their computer.

A Wizard’s Goal
Traditionally, a wizard has been represented by an old man with a beard, robes, and a pointy hat. They might cast spells or have mysterious powers that help guide a young hero on their quest. Ultimately, this is their purpose–to help a hero walk a path that they themselves cannot follow.

Not coincidentally, a wizard program on your computer serves a similar function. Like the mysterious figure Merlin mentoring the legendary King Arthur, or Gandalf the Gray aiding Frodo Baggins in his quest to destroy the One Ring, the wizard software is meant to help the user toward a certain goal. The goal can vary, but it’s usually something like installing or configuring a program on your computer, or perhaps running a scan of your PC.

Qualities of a Wizard
A software wizard will generally break down tasks into a step-by-step process that a user can easily follow. Each step will show up on a separate page. The wizard is designed in such a way that each step must be followed in the correct order before proceeding with the task at hand. Wizards will often use progress bars to show the user how much time they must invest in order to follow the process to completion.

Wizards these days go by different names, or their functionality has been absorbed by other programs on your computer. Some virtual assistants and office assistants work in much the same way, eliminating any need for wizards. However, it’s worth mentioning that wizards are so helpful that many applications and online forms emulate wizards to make things easier for the users–gone, but certainly not forgotten.

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5G is Still Going to Take A While

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As technology has improved in function and convenience, we seem to demand more and more of it at an increasing pace. Take mobile data as an example: 4G was introduced in 2009, and less than a decade later, there is high demand for 5G. Unfortunately, while 5G has been worked on for some time already, it isn’t likely that it will be commonly available anytime soon.

The technology being touted as the driving force behind 5G has quite a few practical issues, many of which may prove to be too much for the anticipated improvements to offset. Many of these issues are rooted in the proposed use of enhanced mobile broadband (eMBB) via millimeter wave (mmWave) and the inherent issues with this plan.

Range
A big problem comes from the range of mmWave. Currently, 4G signals can reach anywhere between three and thirty miles, while mmWave can only reach a third of a mile – one ninth of its range now, under ideal circumstances. In order for 5G through mmWave to be successful, there would need to be some major infrastructure updates.

This has been addressed in the planning processes, as it is likely that the cell towers we are accustomed to today would instead be replaced by shorter-range femtocells. These femtocells would be approximately the size of a microwave oven, and could be added to existing pieces of infrastructure, like light poles, traffic signs, and even public transportation vehicles like buses. However, these open up the idea of implementing 5G to more complications.

Connectivity
For example, mmWave signals are incredibly easy to block, which is why there would need to be so many femtocells added to the existing infrastructure. When something as simple as an unfortunately positioned traffic sign can block a signal, signals need to be coming from more than one direction.

There is also the matter of bandwidth that needs to be addressed. Consider how much usage each femtocell would see – they just wouldn’t be able to network as efficiently as necessary for proper use. This would mean that the entire network of femtocells would also need to be connected via costly high-speed fiber cabling, which would be an expensive and time-consuming endeavor.

Cloud Confusion
With cloud computing having become such a widely utilized tool, it only makes sense that the femtocell network would be managed via the cloud. By creating a virtual network in the cloud, software-defined networks (SDNs) and network function virtualization (NFV) could be leveraged to manage the 5G network. Trouble is, there are various kinds of SDNs and NFV, with no one standard. The Linux Foundation is working to change this, but this still isn’t an issue that will likely be resolved in the near future.

Regardless, 5G is going to happen – femtocells are inexpensive and, for all their faults, a potentially beneficial way to make it possible. Furthermore, people want better mobile bandwidth. The technology is just going to take some time to develop.

However, if you want to improve your business’ connectivity now, we can help. Give COMPANYNAME a call at PHONENUMBER.

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Casserly Consulting Blog

How to Use Technology to Make a Better Workplace

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In recent years, employers have offered more ways for employees to customize how they see their work environment. These extra features can often go a long way toward improving their productivity and comfort in the office, but they are often held in check by the problems that such technology can create. A smart office was created with the purposes of keeping these technological shortcomings from crippling employee productivity.

What Is a Smart Office?
A smart office takes the concept behind improving an employee’s workspace and applies it to the technology found in your office. Basically, technology should be used to make the workplace a better place to be, where an employee can feel both comfortable and productive. Cloud computing has already made great strides in helping companies create this environment, as well as other innovations in mobile technology, big data, and the Internet of Things, just to name a few. But how do these technologies help your organization improve the quality of the workplace? Essentially, smart technology provides a two-fold benefit to your organization: they make use of the aforementioned innovations, while also enabling employees to work in a smarter way.

Why Build a Smart Office?
A smart office can be a great way to provide several benefits for your staff–especially if you are a small business that can make changes relatively on-the-fly. Here are some of the best ways that a smart office benefits a business.

  • Improve the user experience: A smart office makes working much easier and more enjoyable, improving the user experience. Employees that are both happy and healthy are more likely to work harder and stick around for longer. Plus, attendance in the workplace is more likely to improve if the work that they are doing is engaging.
  • Encourage collaboration: Flexibility is incredibly important for the smart office. This gives the employees working within the freedom to create their own “dream office” of sorts, giving them leave to shape their work experience accordingly. This can provide employees with the freedom to collaborate as they see fit, changing environments in whatever way that is needed to facilitate optimal productivity.
  • Optimize the office design: Smart IT is often both visible and hidden in the background, improving the functionality of your office. Many companies have used the Internet of Things to aid with energy efficiency through the use of smart thermometers and lights, adjusting the settings as needed to ensure that they favor your bottom line.

Does your business want to take advantage of smart technology to improve the office experience? COMPANYNAME can help. To learn more, reach out to us at PHONENUMBER.

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Casserly Consulting Blog

Where You May be Seeing More AI Soon

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The notion of artificial intelligence has played out in fiction, on the silver screen, and on the small screen for decades. Instead of having sentient cyborgs that enslave humanity, people are using A.I for our benefit. Today, we take a look at the A.I. of 2018 and how your business can leverage it for your benefit.

What is Artificial Intelligence
Today’s world is filled with data. All the experiences and thoughts humans have produced over centuries have provided somewhat of a record of what is expected from A.I. After all, if humans are going to replace workers with machines, ensuring they can do the jobs as (or more) efficiently is going to be important. For now, however, A.I. is being utilized in conjunction with people–trying to make our world better by making the applications and services we depend on more intuitive and efficient.

At one time there were the American Titans of Industry. Today we have Titans of Technology, and not one of them isn’t completely fascinated by the practical applications that artificial intelligence (in some fashion) can have for humanity. The thing standing in the way from all this glorious A.I.-fueled innovation, of course, is humanity. It seems every so often there is a report that is written suggesting that millions of workers can now be replaced with machines, and in the interest of shareholder profits, any business that has been able to leverage A.I. and increase its profitability has gone ahead and done so, often against public sentiment.

One study predicted that 47 percent of all jobs could be automated by 2033. That’s only 15 years off. If you’re looking for some current statistics, another report found in 2016 that up to nine percent of all workers are now unnecessary. Yet another suggested that 800+ of the largest businesses in the world, will cut between four and seven percent of their workforce and replace them with more efficient and less costly artificially intelligent machines.

How Your Business Could Use A.I.
You use A.I. every day without even thinking about it. Every time you use Google. Every time you use Uber or Lyft. Every time your email sends an incoming email to spam. Even as people all look forward to an inevitable permanent vacation as a result of A.I., it can be extraordinarily useful for the smaller business. Here are three ways even the smallest of businesses can take advantage of the growing A.I. market.

  • Operations – For small manufacturers or service providers many of the often-redundant parts of the job can now be automated. Since an A.I.-fueled ERP or CRM platform adjusts to the data you enter into it, it increases the level of automation that you can use to make your business more efficient.
  • Marketing – Small businesses rely on very targeted marketing campaigns, and by utilizing A.I.-driven marketing platforms, companies can reduce their marketing costs and target the audience most likely to purchase their products and services.
  • Customer Service – Customer service representatives have a tendency to flame out fairly quickly and actually deteriorate a company’s relationships with its customers. By using A.I. to automate a big portion of the customer service load, customers will get better support, and will tend to become repeat customers.

How has your business been able to utilize artificial intelligence? Do you foresee using A.I. in any capacity going forward? Leave your thoughts below and return to our blog for more great technology-related information.

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Technology Addiction is a Very Real, Very Scary Thing

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Technology has become essential to workplace functionality and personal productivity, but while the long hours spent glued to our tech during the workday are a necessity, the time we spend at home with our personal devices is definitely voluntary. However, more and more people – children especially – are finding it harder to let their devices power down.

This is the hallmark of technology addiction, or Internet addiction disorder (IAD). While it isn’t yet officially recognized in the Diagnostic and Statistical Manual of Mental Disorders (DSM), IAD caught the attention of health professionals in the 1990s and 2013 saw the addition of Internet Use Gaming Disorder to the DSM-5.

What Makes IAD a Problem
Many of the features and trends that are widely taken for granted in applications today – autoplay, in-app purchases, and even notifications – are actually undermining our self-control. Instead of being able to set down the device and move on to something else, these tactics have made it so that we feel compelled to compulsively check these devices.

After all, you never know what you may miss if you don’t check right now.

Of course, needing to use technology for work and being addicted to technology are two very different things, but that doesn’t change the fact that children and adults alike have increasingly presented the warning signs of this addiction in their personal lives. That’s right – as much as the attachment to technology has stereotypically been framed as a young person’s problem, it can affect adults just as easily.

In a poll, 66 percent of parents felt that their teens were investing too much time into using their mobile device. No real surprise there, right? However, the same poll measured that 54 percent of children believed that their parents were checking their own devices too frequently as well.

Symptoms of IAD
IAD has a few warning signs and symptoms that present themselves in the behavior and mood of the person affected. Repeatedly checking for incoming text messages or updates and excessive social media use are common behaviors to keep an eye out for in your loved ones, and possibly in yourself.

Those afflicted with IAD also frequently feel euphoric while using their technology, and when they aren’t, often feel restless. IAD sufferers are prone to social withdrawal and experience diminished interest in activities not centered around a gadget. Some schools have even implemented technology fasts, where students have gone without their precious devices for a week. Teachers have noted that these students often exhibit physical symptoms of anxiety while their devices aren’t accessible. Students will reach for a device that isn’t there, all the while shaking and sweating.

How to Reduce Addictive Tactics
Above, we mentioned how many modern applications have features that encourage this kind of pervasive presence and dependence. To avoid these affects, it is probably best that these features are deactivated for non-essential applications.

Notifications are some of the biggest culprits of encouraging persistent use, so if the information isn’t essential to your professional or personal life, you don’t need an app trying to get your attention. Ask yourself: do you really need to be informed that your energy has been refilled in that mobile game you play more than you should? At the very least, using the mute notifications feature will help keep your attention from being pulled away when it shouldn’t be.

Many of the same apps that spam you with notifications are also the ones that encourage users to make those tempting in-app purchases that give the user an edge, or more frequently, extend the amount of time you can use the app before you have to wait again. This is most common in the free versions of these applications, so if you insist on using the app, it is more economical in the long run to just bite the bullet and pay for the app itself.

What piece of technology can you not bear to be without? Share it with us in the comments.

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What is Nanotechnology, and How Can it Be Used?

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Technology is seemingly being made smaller and smaller. Just think about the size of the computers from the mid ‘90s until now. Sure, you can still buy huge a gaming PC with a four-foot tower with liquid cooling, or one that is a fish tank (complete with fake fish); but, the computer you use the most fits in the palm of your hand.

Nanotechnology is the smallest “technology” yet. At its core, it’s a manipulation of the smallest elements of matter, measured in nanometers. Consider that your fingernails grow at about a rate of a nanometer per second, or that a single molecule of water is about a quarter of a nanometer across, and it will give you an idea just how small a nanometer is. It is quite literally one-billionth of a meter.

That’s really the start. Nanotechnology deals with anything in that arena that measures between 1 and 100 nanometers, and largely consists of the engineering of structures that function inside or alongside nature’s nanomachine, cells.

How Is This Technology?
It really is a true combination of science, engineering, and technology. To answer the question, engineers are currently at work attempting to create smaller, more powerful microprocessors that could be used to adjust the practical uses of every material of the physical world. You could make structures stronger, cure disease, and alter matter at the subatomic level. If that’s not technology, I don’t know what is.

When semiconductor manufacturers create the latest and greatest processors or microprocessors for use in a myriad of devices, they measure their nodes in nanometers. Today, these manufacturers are working on the five nanometer chip–a feat thought impossible by many – until IBM announced they had developed one . If DNA is only two nanometers across, we may only be a short time until machines will fit everywhere.

Why Don’t People Know About It?
Nanotechnology is in its relative infancy. In 2017, Dr. George Tulevski of IBM spoke to the challenges the field faces going forward. His perspective was that nanotechnology development and research actually has slowed since the 1980s. In the same TED Talk, he opined that the use of carbon nanotubes could potentially improve computing tenfold, but the development of this technology is just in its early stages.

Is This Technology a Good Thing?
With people today only having a limited understanding of the technology, there aren’t a lot of trustworthy opinions on the issue. Intellectia even seem hedged about the applications of nanotechnology. On one hand, theoretically it could do more than any other technology to help the human race. On the other, any technology made from wonder, and with benevolent intentions, can also be manufactured for malevolent use. Like with other contemporary technologies such as artificial intelligence, researchers will have to move slowly and not let potential profits influence their release of products involving nanotechnology.

Do you consider nanotechnology to be interesting? Would you like to see how far this rabbit hole goes, or should we as a people leave well enough alone? Leave your thoughts in our comments section below, and return to read more great technology blogs from COMPANYNAME.