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Casserly Consulting Blog

Someone’s Trying To Phish You… Do You Play Along?

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Phishing scams have been popping up for years–their most infamous attack vector has even become a punchline: some long-lost relative stuck in a far-off country suddenly reaches out, offering riches, but only if so-much money is provided first. People from all walks of life have been duped by these scams, and while not all of them are this transparent, most are pretty easy to spot.

There may be some temptation to strike back in retribution against the criminal who targeted you, in the form of driving them crazy by wasting their time. Unfortunately, as tempting as such activities may be, they are not a good idea. Take it from the cyber security researchers who have tried–cybercriminals do not take well to mockery, or having their time wasted. A researcher from Malwarebytes, Jerome Segura, found out firsthand when he used a virtual machine to follow a scam to see where it would lead.’

With his device recording everything that played out, Segura first interacted with a female who claimed to have found many, many issues on his device that needed to be resolved before his system was corrupted. Not only that, but Segura was told that his software warranty had recently expired, and he would have to pay the $299 renewal fee to another representative.

Of course, Segura didn’t supply the correct payment credentials, which tipped off the hackers. The hackers then seized control of Segura’s computer, deleting all of his files and his Ethernet adapter driver before calling Segura a rude word and disconnecting.

While these sorts of stories may seem comical in hindsight, they are no laughing matter. This is especially true when things get much more serious.

Take Jakob Dulisse’s story. The wildlife photographer received a call to his home in British Columbia from “Windows Technical Support” in Los Angeles. Coming to the conclusion that this was an attempt to scam him, Dulisse played along before accusing the caller of being “a scammer, a thief, and a bad person.”

The person on the line did not react well at all. Describing himself as a killer, the caller claimed that his group had people in Canada who would cut their victims into pieces and dispose of them in the river.

Other scammers will simply install remote access software as their target decides to mess with them, opening the door for them to come back later, as other cyber security professionals have found.

It is important to remember that these are, in fact, professionals, which means they are better equipped to deal with such threats. It is their job to discover what means of attack cyber criminals are using, and share the best response. This is not how the average business user should handle this situation, the business owner should file a report with the authorities and alert both their Internet service provider and their managed service provider.

An MSP can help make sure that you are fully prepared to handle any cyber security threat that darkens your business’ door. Give COMPANYNAME a call at PHONENUMBER today.

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Casserly Consulting Blog

Why Spam Is So Bad For Your Inbox

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Spam. It’s detrimental and all businesses have to deal with it. But many don’t know the first thing about how to identify it, or how to work around it. The truth of the matter is that spam can be dangerous for your organization if it’s not dealt with properly, but dealing with it can also be a major waste of resources. We’ll walk you through what constitutes spam, and how you can identify it from legitimate messages in your inbox.

Defining Spam
At its very core, spam consists of messages that are either insubstantial, wasteful, or dangerous to your organization. Spam generally takes the form of a message that you find in your email inbox, but you can often receive spam through various other media, including social media platform messengers (though these platforms usually have pretty good filters that keep most away from you). Spam can range from being a simple annoyance to a real problem, depending on the nature of the messages received.

How Spam Happens
Spam is a naturally occurring part of having an email account, primarily because spam can happen for a number of reasons that aren’t under your control. Perhaps your email address appeared somewhere online and it has been entered into a database that sends out emails at regular intervals about certain topics. Maybe you signed up for a subscription to a certain newsletter and now you get emails from multiple services that you hadn’t anticipated. Either way, you’re getting messages that you neither need nor want.

Other times, spam takes the form of a message that tries to get you to click on a link or download an attachment. These spam messages are most likely to be malicious in nature, as they are urging immediate action and are trying to get you to download malware on your device.

Keeping Spam Out of Your Inbox
There are two ways you can keep wasteful or dangerous messages out of your inbox: 1) Unsubscribe from email newsletters that you no longer wish to receive, and 2) Implement a spam blocking solution. Most legitimate newsletter emails will have an unsubscribe link at the bottom of the message which you can use to unsubscribe, preventing you from receiving any further messages from the sender. In order to keep the truly dangerous emails from being sent to you, you need an enterprise-level spam blocker. This will keep any messages that resemble spam out of your inbox in the first place, keeping you from having to deal with them at all. It’s the best way to keep spam away from your inbox.

To learn more about our enterprise-level spam blocking filter, reach out to us at PHONENUMBER.