Categories
Technology

Why (and How) You Need to Maintain Your Servers

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It is impossible to understate the importance of a server to today’s businesses. We talk a big game as to how important data is, but we don’t often broach the topic of how important it is to ensure that your server is well-maintained. Below, we discuss how to determine what your servers need for optimal performance, and how you can be sure that they get it.

What Can Cause Problems in Your Server Room?
Of all the potential issues that your servers can face, the smallest ones can create some of the biggest problems – literally. For instance, there’s always the worry of dust.

Dust, and other similarly-sized contaminants, can easily make their way into your server’s components, where they build up and become an insulator. As a result, your equipment can become up to 30ºF warmer – and just like in human beings, a rise in internal temperature to this degree can be lethal.

Other contaminants include things that human beings generate, like skin particles and dander, or even the result of wear on the devices themselves, like belt debris from the climate control systems and metal shavings from the hardware. The worst culprit, however, is actually the soles of your feet. Approximately 80 percent of the most damaging debris can be introduced to your server room this way.

Mitigating Issues through Maintenance and Prevention
Consider what would happen if your server was to suddenly fail. All of the data you had worked to preserve and protect, investing in the infrastructure to house it and the solutions to mitigate external threats to it, would be gone. Therefore, it is important to remember that protecting your servers against inadvertent internal threats is just as critical as protecting them against external attacks. This is accomplished in two overarching ways: first, strict standards of cleanliness, and secondly, avoiding the introduction of contaminants.

Keeping it Clean
The less dust and grime there is in your server room, the easier it will be to keep the room nice and cool for your infrastructure. While the big cleaning jobs should be left to experienced professionals who have a history with cleaning computing equipment, there are some jobs that you should be able to handle.

After all, some cleaning may have to be done on a daily basis, especially if your server room is a high-traffic area. Careful vacuuming will help get rid of that notorious sole-grime that comes in, as well as a considerable amount of other dust. To clean your server components themselves, use an antistatic cloth to gently remove the grime, using compressed air to get into hard-to-reach places.

Avoiding Contamination
If possible, you might also want to make some changes to help reduce the amount of dust and grime that enters your server room in the first place. Installing air filters inside can help, as can (assuming you are able) creating a buffer room between your office and the server room itself, where special mats can be installed to help minimize contamination. Hats and booties can also help reduce the amount of human-borne contaminants entering the area.

Finally, do your best to stay out of the server room if at all possible. Avoid bringing potential contaminants into it, like cardboard, and clean off any tools and equipment before they are brought into the server room.

For more best practices to maintain your business’ crucial technology, reach out to COMPANYNAME at PHONENUMBER!

Categories
Casserly Consulting Blog

Know Your Tech: Proxy Server

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Your server room may be somewhat intimidating to consider. Wires everywhere, mechanical boxes that just sit there, lights blinking intermittently, and the distinct feeling that you probably shouldn’t touch anything – not even a proxy server, whatever that is. However, to help you get to know your tech, the proxy server is exactly what we discuss below!

What Is A Proxy Server?
Oversimplifying things, a proxy server is the device that keeps your end users and the websites that they’re accessing separate, but communicating. Making this a little less straightforward, a proxy server can act as many other things as well, adding to its usefulness in your business.

At its core, a proxy server is extremely useful as a kind of gatekeeper for your users’ browsing. Think of it as a kind of a spam filter for your Internet – instead of a user accessing a potentially infected website, the proxy server allows them to access the data, protecting your network much like a web filter and firewall would. The proxy server also caches the data from common web requests, speeding them up, all the while preserving a user’s privacy online.

A Few Benefits of a Proxy Server
There are a few reasons that a business may utilize a proxy server.

Privacy and Security – As we’ve mentioned, proxy servers have a definite use as a means to protect an organization’s privacy and security. This can be accomplished in a few ways. First, a proxy server is capable of altering some of the identifying information contained in the web request. By its doing so, the destination server has no way of knowing where the request came from originally. This keeps browsing habits and personal information protected.

Furthermore, a proxy server is able to encrypt web requests, protecting them from anyone who may try to sneak a peek. Known malware sites can also be blocked through the proxy server. Finally, your company can use a virtual private network (or VPN) in conjunction with the proxy, enabling secure and verified access.

Internet Control – Let’s face it, as great a tool as the Internet is, it can also be a considerable source of distractions. However, a proxy server allows you to both monitor and control the way the Internet is used. If certain websites are proving to be a distraction, the proxy server can block them, instead delivering the user a nice note reminding them to stay on task. Even if the website isn’t blocked, a proxy server can still be used to track how often a website is accessed, allowing you to judge if your employees are really being diligent in their work.

Speeds and Savings – Bandwidth is a very important consideration to make when your business relies on the Internet’s performance in order to function. A proxy server can assist your network performance by caching websites that are frequently visited, cutting the number of requests to that website to one, as opposed to however many employees are attempting to access it.

If you think that your network could benefit from utilizing a proxy server, call us! COMPANYNAME is the premier managed IT support specialist for AREASERVED, and we are more than ready to assist you with whatever questions you may have. Give us a call today at PHONENUMBER.

Categories
Security

3 Time-Saving Benefits to Outsourced Email Management

b2ap3_thumbnail_email_management_400.jpg You don’t have time to worry about managing your email solution, but it’s still a vital aspect of your business’s operations. You never know when someone will fall for a spam message, and you certainly can’t look over the shoulders of each employee to make sure they don’t. What’s the busy business owner to do? How can you get quality email management without it eating up too much time and effort on your part?

The answer, like many technological pain points of SMBs, is to outsource the responsibility to a managed IT provider. Managed IT is great for businesses that want to focus on their operations rather than spending time managing technology. We’ll discuss three of the ways that email management helps your organization stay on task and ahead of the game.

Strengthen Security with Spam Blocking
Spam is the favored vehicle for major online threats, including phishing and ransomware schemes, specifically because it allows hackers to spread their work in a way which allows them to target as many people as possible without devoting much individual work. Users can accidentally download attachments or click on links to malicious websites. Enterprise-level spam blocking solutions allow your organization to keep threatening or suspicious messages out of your inbox indefinitely, significantly reducing the risk of finding such messages in your email solution.

Hosting and Management
If you’re the one who has to constantly add new users or check to see that your email servers are working properly, you’ll find that you have less time to spend doing your actual work. Of course, nothing is more important than making sure operations proceed as intended. COMPANYNAME can manage your technology and free up incredible amounts of time to focus on building your company’s profitability. We can ensure maximum uptime and optimal mail flow so that you don’t have to.

Archive Messages for Future Viewing
Email archiving is a great way to ensure that your business retains a record of any incoming and outgoing messages for your business. This helps you keep a better track of who shares information with who, and more importantly, why information might be shared with those outside of your business. Furthermore, if an employee has recently left your business, but you weren’t privy to their reasons, you might find some clues in your email system that could strengthen retention and prevent turnover in the future.

If you want your business to flourish, managing email effectively is a great place to start. In the hands of professionals like those at COMPANYNAME, you can focus on operations without worrying about keeping mail flow from working as intended. For more information about email management, reach out to us at PHONENUMBER.