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Cloud

Can Your Cloud Provider Provide a Personal Touch?

b2ap3_thumbnail_private_cloud_is_best_400.jpg Cloud technology has become an integral part of doing business today. This has led to a need for, and subsequent availability of, cloud services from a variety of sources to be able to meet the needs of a business. These services aren’t all created equally, however, and as a result, the source of cloud services is a critical consideration to take into account when choosing a provider.

The vast majority of these public cloud services come from one of two sources. First, there are cloud solutions that are provided by the well-known, multinational technology companies. These cloud services include the likes of Google Drive, Microsoft OneDrive, and Dropbox, to name a few. Alternatively, there is also the prospect of utilizing hosted solutions that are delivered through a managed service provider.

Consider the service that one could expect to receive from a big box solution provider. While the products are excellent, it is extremely unlikely that–should you ever require support–these providers will offer the in-depth insight and dedicated attention to resolve your issue efficiently and effectively. After all, chances are slim that these providers would feel much impact from losing one client thanks to their size and scope. Therefore, major providers will almost certainly be considerably less involved in providing the attention that your business would benefit from. What’s more, since these providers have to serve the lowest common denominator, there is the chance that the cloud solutions they have available simply aren’t suited to meet your business’ specific needs.

This is not the case when it comes to what a managed service provider can deliver.

When an MSP offers a cloud solution, that offer is made with the promise of personalized service and attentiveness to the needs of their clients. With the more personal business relationship that is formed between you and the MSP, their services are more focused upon providing you with a solution that fits your needs, instead of the one-size-fits-most approach that larger firms and corporations take. The MSP will always be there if you ever need assistance in managing your cloud solution, and is willing to help you optimize your service level so that you will receive the attention and resources that you need,,, without breaking the bank on a service package filled with things you don’t.

If you’d rather your cloud computing experience be one that is personally handled by a resource that’s invested in your business and its success, reach out to COMPANYNAME. Give us a call at PHONENUMBER.

Categories
Cloud

Educate Yourself About the Cloud Before Choosing a Cloud Provider

b2ap3_thumbnail_the_cloud_rundown_400.jpg As a business owner, you’ve probably heard plenty about how the cloud can improve operations and make your life easier. While it’s certainly capable of doing both, it’s important to understand what, exactly, the cloud is. How do you select the proper solution for your organization’s specific needs?

What is the Cloud?
The cloud is a way of computing that allows your business to store and access data in an online environment. To put it simply, you’re using someone else’s computer for the purposes of storing data. This computer or server is managed and secured, either by your business’s IT department or by security professionals within public cloud providers. As long as you have an Internet connection, you can access your data from anywhere at any time, and scale resources to match your particular needs at any given moment. This flexibility is the greatest benefit that the cloud offers businesses.

By using a cloud solution, you can cut your costs and increase mobile productivity substantially. The cloud can also improve internal collaboration across departments through shared storage space. In general, cloud computing is such a solid investment that you’d be hard-pressed to find a business that doesn’t utilize the cloud in some way, shape, or form.

We’ll discuss the three types of cloud solutions in detail so you can make an educated decision regarding your business’s cloud investment.

Public Cloud
The public cloud is a place where the general public can store data within a cloud environment. It’s set up in a way which allows users to access only their own part of the cloud. Of course, this also depends on the provider, but it can be either a free or paid service for however many resources you use. For a good example of how the public cloud works, look at G-Suite (Google’s cloud services), Microsoft Office 365, and Dropbox.

Granted, the public cloud still has its downsides. If you lose your Internet connection or you’re traveling without access to the Internet, you’ll have problems accessing your data. Plus, some providers are known to change the locations of stored data without informing you of the change, which could become problematic. Another major concern is that you won’t have complete and total control over your security standards.

While the services work for their price and are good for consumers, the public cloud might fall short of business expectations. A more customized solution can be found in the private or hybrid cloud.

Private Cloud
When we talk about the private cloud, we usually refer to one of two setups. Sometimes a company has the resources to host their own cloud solution, but in other cases, providers might offer an isolated section of their infrastructure for exclusive use by your organization. The provided solution is based on resource usage, while the private cloud that’s hosted on-site tends to be a bit more costly due to hiring IT staff to maintain it. Either way, the private cloud offers substantial improvements in terms of security, while requiring a bit more loving maintenance.

Hybrid Cloud
The hybrid cloud is a solution designed to utilize qualities of both the public and private cloud to achieve a similar level of service to both. By reaching through an infrastructure’s firewall to access resources, it effectively allows for a similar level of service as a public cloud with exceptionally more powerful security solutions. The hybrid cloud is ideally for use by organizations that need the customization it offers.

Which type of cloud are you interested in? To learn more about your options, give us a call at PHONENUMBER.