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Casserly Consulting Blog

Skills that Your Project Manager Should Have

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One of the keys to launching any sort of technology initiative is to have a skilled IT project manager at the helm. As such, it is important to keep certain high standards in mind as you find someone to act in that capacity for your business. Today, we’ll review a few key traits that your IT project manager should exhibit.

Respect for ROI
Any decision made in a business, whether or not it pertains to IT, is largely informed by the likelihood that return on investment, or ROI, that the business could potentially see is promising enough that it makes he decided-upon action worth it. A quality IT project manager should have the ability to estimate the ROI of a proposed project well enough to judge if the return is worth the anticipated investment. The project manager you bring in should know to question if the change will help to increase operational efficiency or profits, and be able to determine that based on situational analysis.

Problem-Solving
An analytical mind should be a prerequisite in your search for a project manager. The ideal candidate will have considerable insight into IT systems and how they operate, from physical hardware and networking components to software solutions and cloud-based applications, and the ability to predict and mitigate obstacles to the end goal. Keep an eye out for candidates who can take all of these considerations into account and develop a best-fit approach for your business’ needs.

Loquacious with Laymen
If all of your employees had the same knowledge and insight concerning your IT projects as your IT project manager did, there wouldn’t be a need for a project manager in the first place. As a result, your project manager will likely need to discuss technical aspects of a project with non-technical business members. This will require the ability to translate the technologies that are implemented in such a way that you and your other employees are able to grasp the benefits and tradeoffs that each solution offers.

Be Decisive
There’s a natural inclination to resist change, especially in the workplace, even more so when these changes are going to put restrictions on employees. However, the IT project manager is the one responsible to put these changes into place, pushing against that resistance. Sometimes that may take the form of blocking access to social media sites through a content filter, or deciding to cancel an IT project if it doesn’t generate the return on investment that it needs to. Whatever the situation, a project manager needs to be able to make the tough calls and form a decision based on all information available.

If your company is in need of the services that a project manager can provide, COMPANYNAME is here to offer support. Call PHONENUMBER to learn more about how our team can help you reach IT success.

Categories
Technology

Productivity Suffers Without a Cohesive IT Plan

b2ap3_thumbnail_outsource_your_it_management_400.jpg There are right ways and wrong ways to do many things, and managing IT is no exception. Many businesses, especially small ones, are left susceptible to issues and vulnerabilities in their network. What’s worse, these are often networks that are supported by an IT “expert.”

Whether it’s due to budget constraints, a lack of workable time, or any other reason, companies frequently settle for substandard solutions when it comes to making changes to their IT. Oftentimes, they’ll try to bury their issues underneath a relatively updated infrastructure without doing anything to resolve the underlying problem. Either that, or they decide that they can fix the problem themselves, piecing together an unstable solution that almost works.

Observing this has only made us at COMPANYNAME more dedicated to providing a real solution for businesses that resort to these DIY implementations.

Many business, most often small ones, have a few things in common. First, they all experience similar issues with their IT, and secondly, they are usually ill-prepared to deal with the repercussions of these issues. Furthermore, these businesses will frequently neglect their need for standard operating procedures for their employees to follow.

This only opens the business up to greater issues as the employees will resort to processes that they’re personally comfortable with to complete their responsibilities. In the end, the workforce is left in the uncomfortable position of desperately needing change, with the unwillingness to make any changes.

As a result, the already tricky business of running an SMB is only made more difficult. When issues persistently prevent your technology from serving its intended purpose, your employees will be rendered incapable of meeting their responsibilities by a situation that is out of their control.

COMPANYNAME can help put control back into your hands with our variety of IT solutions. From our proactive monitoring and maintenance practices to our ability to block many distractions, we can apply a consistent solution to your entire network, unifying your IT so it will better serve your needs. Call us at PHONENUMBER for more information.